Who we are
Our website address is: http://walkershumanservices.org.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Text Messaging Privacy Policy
1. Scope & Purpose
This Text Messaging Privacy Policy (“Policy”) explains how Walkers Human Services (“we,” “our,” or “us”) collects, uses, protects, and shares personal information when we communicate with you by SMS or MMS (“text messages”) through the Dialpad platform. It supplements our main Website Privacy Policy and is designed to meet Dialpad’s SMS compliance requirements, the Telephone Consumer Protection Act (TCPA), and CTIA guidelines.
2. Information We Collect
When you interact with us via text message, we may collect:
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, mobile number | Provided by you |
| Message Content | Text, images, attachments you send | Automatically collected |
| Usage Data | Timestamps, delivery receipts, reply status, opt‑in/opt‑out logs, message frequency | Automatically collected by Dialpad |
We do not knowingly collect data from anyone under 13.
3. Legal Basis & Consent
We send texts only to recipients who have given the appropriate consent:
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Conversational or Informational messages require express consent (e.g., you provided your number to get appointment reminders).
Call‑to‑Action Disclosure (sample):
“By checking this box, I agree to receive text messages regarding [purpose] from Walkers Human Services at the number I provided. Message & data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help. See our Text Messaging Privacy Policy.”
4. How We Use Information
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Service & Support – deliver the messages you requested or that are necessary to complete a transaction.
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Security & Compliance – detect fraud, enforce our terms, and comply with law.
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Service Improvement – analyze aggregate texting metrics to enhance our services.
5. Opt‑Out, Help & Message Frequency
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Opt‑Out: Reply STOP to any message to cancel. You will receive a single confirmation text and then no further messages.Help: Reply HELP for contact information and assistance instructions.
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Re‑Opt‑In: Reply UNSTOP to resume receiving messages.
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Frequency: Message frequency varies by interaction (typically 0‑10 msgs/month unless otherwise disclosed).
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Charges: Standard message and data rates may apply; you are responsible for any carrier fees.
6. Sharing Your Information
No mobile information or other information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Security & Retention
Dialpad secures messages in transit and at rest, and we apply administrative, technical, and physical safeguards (e.g., encryption, access controls). We retain message metadata and content only as long as necessary for the purposes above or as required by law, after which it is deleted or anonymized.
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, or if you have a complaint, contact us using the details below.
9. Prohibited Content
We strictly prohibit messaging that contains SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco) or other material barred by Dialpad’s Acceptable Use Policy (e.g., phishing, gambling, deceptive marketing).
10. Changes to This Policy
We may update this Policy periodically. Material changes will be posted on our website and, where appropriate, sent via text or email. Continued use of our texting service after such changes constitutes acceptance.
By providing your mobile number and/or opting into our text messages, you acknowledge that you have read and understood this Text Messaging Privacy Policy.